The Myth of the Moustachioed Marketer? Marketers’ experiences of surveillance
Alex Mitchell, PhD candidate, School of Business, Queen's University
This presentation explores the surveillance aspects of contemporary marketing practices through a discussion of the experiences of marketers. Recent empirical findings suggest marketers feel overwhelmed and unprepared to effectively understand and respond to the growth in available data. Anxiety over a “capabilities gap” may reinforce pre-existing social structures which exacerbate concerns over the surveillant dimensions of marketing activities.
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